Check out Episode 8 of our podcast, Strikedeck Radio, to hear an interview with Lauren Costella from Medrio about setting up a new customer success platform. She talks about what you need to do to prepare, how to select the best one for your company, how to make the implementation as painless as possible, and the best way to roll it out to your customer success team. Lauren offers great insights into how to smooth out what can be the rocky process of choosing and implementing a new CS tool.
Strikedeck Radio is a partnership between Strikedeck and The Success League. You can subscribe on iTunes or SoundCloud, or follow us on LinkedIn or Twitter to get updates on new episodes.