What creates a great customer relationship? Helping them achieve their desired outcomes! In our next class you'll learn how to uncover the reasons your customer purchased your solution, define clear goals with your client, measure results, and communicate effectively about outcomes and changes. Join us for this instructor-led, online class on Thursday (June 22) at 12pm Pacific / 3pm Eastern.
Interested in our entire CSM Training Program? We offer 8 classes that will help you tackle difficult customer situations, manage your time, plan business reviews, and sell to customers (without sacrificing your advisor relationship). Save 25% by signing up for the whole series.