The first 90 days are the most critical in a customer's lifecycle. Providing your new client with an amazing first experience is important to the long-term relationship with your company. After completing this course a CSM should understand how to manage an onboarding project while improving time-to-value, and come away with a planning tool to streamline customer communications.
Thursday, June 29 - 12pm PT / 3pm ET
Interested in our entire CSM Training Program? We offer 8 classes that will help you tackle difficult customer situations, manage your time, plan business reviews, and sell to customers (without sacrificing your advisor relationship). Save 25% by signing up for the whole series.