Upcoming Classes from The Success League!

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A few of our popular online classes are coming up. Sign up today to reserve your spot!

 

CSM Program:
Time Management for CSMs
Thursday, April 19 at 12PM PT / 3PM ET

Learn how to understand the three major types of activities and why balancing them is important, how to make proactive work a priority, best practices for managing emails and prioritizing customers, how to make sure activities are goal-driven, and why personal development time is critical to a career in Customer Success.
 

Leadership Program:
Planning a Team Structure
Tuesday, April 24 at 12PM PT / 3PM ET

Learn how to determine the correct ratio of customers to CSMs, how to decide on a high-touch or low-touch model, which operations roles to hire and when, and how to plan a headcount budget based on existing customers and sales expectations.

All of our online, instructor-led classes are 60 minutes long, incorporate discussion and Q&A, and include a worksheet you can use to apply your learning right away.

Looking forward to seeing you in class!