Want to add to your CSM tool kit? Are you looking to break into Customer Success? The Success League proudly offers a Customer Success Manager Training Program. This series of 8 weekly, online, instructor-led classes is ideal for both current and future CSM's. Classes cover the following core topics:
- Customer Goals & Outcomes
- Time Management for CSMs
- Kicking Off the Relationship
- Asking Great Questions
- Executive Business Reviews
- Objections & Negotiation
- Difficult Conversations
- Renewals & Churn
You can participate in individual classes or in all 8 classes in the series. The next series starts on Thursday, April 12, 2018. Sign up for the entire series by April 6th, and you'll receive 15% off. Use discount code SPRINGCSM15 at checkout.
For your scheduling convenience, the program can be joined at any time, as the series runs on repeat several times throughout the year.
All classes are held on Thursdays at 12PM Pacific / 3 PM Eastern.