Its not too late to sign up! We have two great upcoming classes that might be just what you're looking for.
Asking Great Questions
Thursday, May 3 at 12PM PT / 3PM ET
Learn how to understand why it is important for CSMs to be able to ask consultative questions, how asking great questions can help CSMs in a range of situations that require persuasion, four kinds of questions to ask customers that help them see the value in a solution, and how and when to ask questions for the best results.
Hiring Top Performers
Tuesday, May8 at 12PM PT / 3PM ET
Learn how to understand the characteristics of a great CSM, how to determine whether a candidate is proactive, how to create a model of the ideal CSM, how to write a job description that brings in top performers, how to write great interview questions, and how to run an effective hiring process.
All of our online, instructor-led classes are 60 minutes long, incorporate discussion and Q&A, and include a worksheet you can use to apply your learning right away.
Can't wait to see you in class!