This week, Manoj Jonna, Vice President of Customer Success at Yay Pay, joins us for Episode 26 of Strikedeck Radio. Manoj has had many roles at YayPay, since very early stage startup. As the company has grown, he has seen some of the issues that are caused by customers who aren't a great fit. In this podcast, Manoj discusses with Kristen ideas on how to best manage those situations. Tune in and enjoy!