NEW: Summer Session CSM Training Classes are here!

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Already making summer plans? We are, too! We are now offering a summer session of our Customer Success Manager Training class series. Starting June 28th and ending August 16th, our CSM classes will be held every Thursday at 12P Pacific / 3P Eastern. Sign up now for the whole series, or chose individual classes that suit your needs. 

 

6/28 - Customer Goals & Outcomes

7/5 - Time Management for CSMs

7/12 - Kicking off the Relationship

7/19 - Asking Great Questions

7/26 - Executive Business Reviews

8/2 - Objections & Negotiation

8/9 - Difficult Conversations

8/16 - Renewals & Churn

 

 

These are live, instructor-led online classes and attendees will need internet access, a headset with mic, and an area where they can speak and contribute to the group.

For your scheduling convenience, the program can be joined at any time, as the series runs on repeat several times throughout the year.