Get ahead of the curve and *sign up now* for our NEW summer session of CSM Training classes. Beginning June 28 and ending on August 16th, this 8 week session can be signed up for in its entirety, or you can pick and choose which classes are best for you. Classes are held Thursdays at 12P Pacific / 3P Eastern.
6/28 - CUSTOMER GOALS & OUTCOMES
7/5 - TIME MANAGEMENT FOR CSMS
7/12 - KICKING OFF THE RELATIONSHIP
7/19 - ASKING GREAT QUESTIONS
7/26 - EXECUTIVE BUSINESS REVIEWS
8/2 - OBJECTIONS & NEGOTIATION
8/9 - DIFFICULT CONVERSATIONS
8/16 - RENEWALS & CHURN
These are live, instructor-led online classes and attendees will need internet access, a headset with mic, and an area where they can speak and contribute to the group.
For your scheduling convenience, the program can be joined at any time, as the series runs on repeat several times throughout the year.