Become a Certified CSM with The Success League!

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We now offer a Customer Success Certification Program. In addition to our 8 original CSM classes, we've added 8 more to our expanded program PLUS the opportunity to become a Certified CSM after completing the program and passing a learning assessment. Each of the classes gives you tools to use right away, and time between classes to apply what you learn. The 16 classes in our research-based CSM Certification Program include:

Customer Goals & Outcomes

Business Strategy for CSMs (NEW!)

Managing Your Portfolio (NEW!)

Kicking off the Relationship

Executive Business Reviews

Renewals & Churn

Customer Advocacy (NEW!)

Time Management for CSMs

Uncovering Opportunities (NEW!)

Asking Great Questions

Objections & Negotiation

Managing a Selling Cycle (NEW!)

Using CRM & CSM Systems (NEW!)

Cross-Functional Leadership (NEW!)

Difficult Conversations

Career Paths in Customer Success (NEW!)

New series begins on March 28, 2019

Series Repeats throughout the year