Spring is almost upon us, and here at The Success League that means our next Customer Success Leadership Program is due to begin. This series of 8 weekly, online, instructor-led classes is ideal for both current and future success leaders. Topics cover core leadership skills including planning a team, building processes, reporting, designing compensation plans, and more. Classes are scheduled one week apart to provide time for you to apply what you learned, and each class comes with a business model or worksheet you can add to your professional tool kit.
March 26 - Team Metrics & Goals
April 2 - Building A Playbook
April 9 - Planning A Team Structure
April 16 - Developing Compensation Plans
April 23 - Hiring Top Performers
April 30 - Onboarding New CSMs
May 7 - Goal Based Management
May 14 - Reporting on Results
For your scheduling convenience, the program can be joined at any time, as the series runs on repeat throughout the year.
All classes are held on Tuesdays at 9AM Pacific / 12PM Eastern.