Are you a new or existing Customer Success leader? Our CS Leadership Training Program can teach you to be focused on metrics, goals, and customer outcomes. We can prepare you to work with executives and board members and deliver a solid return on investment in customer success. Classes included in our program are as follows:
Team Metrics & Goals - March 26, 2019
Building a Playbook - April 2, 2019
Planning a Team Structure - April 9, 2019
Developing Compensation Plans - April 16, 2019
Hiring Top Performers - April 23, 2019
Onboarding New CSMs - April 30, 2019
Goal Based Management - May 7, 2019
Reporting on Results - May 14, 2019
Sign up for a single course or join the full program at any time. Classes are available throughout the year.
All classes are held on Tuesdays at 9AM Pacific / 12PM Eastern.