Strikedeck Radio

Strikedeck Radio - Episode 45

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Chad Horenfeldt is back with us again for our most recent episode of Strikedeck Radio. Chad is Vice President of Client Success at Updater and in the podcast this time he and Kristen discuss career advancement in Customer Success. Enjoy!

Strikedeck Radio is a partnership between Strikedeck and The Success League. You can subscribe on Apple PodcastsGoogle Play, and anywhere else you get your podcasts or follow us on LinkedIn or Twitter to get updates on new episodes.

Strikedeck Radio - Episode 44

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Check out our recent podcast of Strikedeck Radio where Kristen chats with Arjun Devgan, VP of Global Customer Success & Services at Percolate. Listen in as they discuss product adoption and what role Customer Success can have in change management. Enjoy!

Strikedeck Radio is a partnership between Strikedeck and The Success League. You can subscribe on Apple PodcastsGoogle Play, and anywhere else you get your podcasts or follow us on LinkedIn or Twitter to get updates on new episodes.

Strikedeck Radio - Episode 43

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In our newest episode of Strikedeck Radio, Kristen speaks with Lindsay Kapsa, Director of Customer Success at Schoology. Their discussion covers details about what it was like to initiate a Customer Success department into a company. Have a listen!

Strikedeck Radio is a partnership between Strikedeck and The Success League. You can subscribe on Apple PodcastsGoogle Play, and anywhere else you get your podcasts or follow us on LinkedIn or Twitter to get updates on new episodes.

Strikedeck Radio - Episode 42

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In Episode 42 of Strikedeck Radio, we are happy to have Lauren Costella, Vice President of Customer Success at Medrio, join the podcast again. This time, Kristen and Lauren discuss details on how to upgrade your hiring process for Customer Success roles. In addition to her work at Medrio, Lauren is a member of The Success League advisory board and a frequent blogger on the Customer Success field. Listen in to enjoy the discussion!

Strikedeck Radio is a partnership between Strikedeck and The Success League. You can subscribe on Apple PodcastsGoogle Play, and anywhere else you get your podcasts or follow us on LinkedIn or Twitter to get updates on new episodes.

Strikedeck Radio - Episode 41

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In this week’s episode of Strikedeck Radio, Ed Powers joins Kristen for a discussion about the science behind how people make a decision to renew, as well as techniques that CSMs can use to engage on a deeper level with their clients. Ed is the Vice President of Customer Success for InteliSecure and has experience speaking on the topic of neuroscience and CS. Enjoy!

Strikedeck Radio is a partnership between Strikedeck and The Success League. You can subscribe on Apple PodcastsGoogle Play, and anywhere else you get your podcasts or follow us on LinkedIn or Twitter to get updates on new episodes.