Strikedeck Radio

Strikedeck Radio - Episode 34

StrikedeckRadioPodcastSmall.jpg

Episode 34 of Strikedeck Radio this week focuses on managing a remote, global team. Kristen speaks with Kim Oslob, then the Vice President of Customer Success at Whisbi, which is based in Spain. Kim discusses how it was to manage a team remotely from Silicon Valley, where she is based. Find out what her challenges were and how she tackled them. Enjoy!

Strikedeck Radio is a partnership between Strikedeck and The Success League. You can subscribe on Apple Podcasts, Google Play and anywhere else you get your podcasts or follow us on LinkedIn or Twitter to get updates on new episodes.

Strikedeck Radio - Episode 33

StrikedeckRadioPodcastSmall.jpg

Ever wonder what you need to do to land a Chief Customer Officer role? Suraj Mohandas wondered the same thing, and has taken concrete steps to move his career forward toward the C-level. Listen to Strikedeck Radio Episode 33 for his conversation with Kristen about what it takes to move toward the role of CCO. 

Strikedeck Radio is a partnership between Strikedeck and The Success League. You can subscribe on iTunes or SoundCloud, or follow us on LinkedIn or Twitter to get updates on new episodes.

Strikedeck Radio - Episode 32

StrikedeckRadioPodcastSmall.jpg

Want to know about the future of Customer Success? Tune in to Episode 32 of Strikedeck Radio to hear Kristen speak with Antoine Valentone, VP of Customer Success at Teamable, about where they see the industry heading. The factors they see shaping these developments are shifts in the buying experience, an on-demand culture, and how Sales and CS will need to evolve to meet these changes. Enjoy!

Strikedeck Radio is a partnership between Strikedeck and The Success League. You can subscribe on iTunes or SoundCloud, or follow us on LinkedIn or Twitter to get updates on new episodes.

Strikedeck Radio - Episode 31

StrikedeckRadioPodcastSmall.jpg

This week, Damien Howley, VP of Client Success at Passport Inc., joins Kristen for Episode 31 of Strikedeck Radio. Kristen and Damien both believe that CSMs should be able to elevate their conversation with customers to the executive level. They discuss why this is so important and how to change the conversation from a product to a business focus, which is a useful skill for CSMs to learn. Enjoy!

Strikedeck Radio is a partnership between Strikedeck and The Success League. You can subscribe on iTunes or SoundCloud, or follow us on LinkedIn or Twitter to get updates on new episodes.

Strikedeck Radio - Episode 30

StrikedeckRadioPodcastSmall.jpg

This week's episode of Strikedeck Radio, features Megan Dilley, a customer success advocate who most recently served as the head of Customer Success at Chewse. Tune in to hear Megan chat with our CEO, Kristen, about compensation for CS teams, including alternatives to variable compensation, and how it all relates to human behavior. Enjoy!

Strikedeck Radio is a partnership between Strikedeck and The Success League. You can subscribe on iTunes or SoundCloud, or follow us on LinkedIn or Twitter to get updates on new episodes.