Complete CSM Bundle


Complete CSM Bundle



Want the works? This bundle includes all 8 weeks of live, online training covering key customer success topics. Each one-hour session includes a practical tool your CSMs can use to aid in planning and add to their professional toolkit, as well as a list of supporting resources. Certificate available upon completion.

Next Available Classes:

All classes are on Thursdays at 12pm Pacific / 3pm Eastern

Customer Goals & Outcomes - January 25, 2018

Time Management for CSMs - February 1, 2018

Kicking off the Relationship - February 8, 2018

Asking Great Questions - February 15, 2018

Executive Business Reviews - February 22, 2018

Objections & Negotiation - March 1, 2018

Difficult Conversations - March 8, 2018

Renewals & Churn - March 15, 2018

These are live, instructor-led online classes and attendees will need internet access, a headset with mic, and an area where they can speak and contribute to the group.

Price shown is per attendee. Classes are 60 minutes long.  CSMs will receive access to training session details via email upon receipt of payment.

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