Complete CSM Bundle

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Complete CSM Bundle

595.00

Want the works? This bundle includes all 8 weeks of live, online training covering key customer success topics. Each one-hour session includes a practical tool your CSMs can use to aid in planning and add to their professional toolkit, as well as a list of supporting resources. Certificate available upon completion.

Next Available Classes:

Time Management for CSMs - September 14, 2017 at 12pm Pacific / 3pm Eastern

Selling Part 1: Methodology - September 21, 2017 at 12pm Pacific / 3pm Eastern

Selling Part 2: Process - September 28, 2017 at 12pm Pacific / 3pm Eastern

Difficult Conversations - October 5, 2017 at 12pm Pacific / 3pm Eastern

Managing Churn - October 12, 2017 at 12pm Pacific / 3pm Eastern

Customer Goals & Outcomes - October 19, 2017 at 12pm Pacific / 3pm Eastern

Quarterly Business Reviews - October 26 at 12pm Pacific / 3pm Eastern

Customer Onboarding - November 2, 2017 at 12pm Pacific / 3pm Eastern

These are live, online classes and attendees will need Internet access, a headset with mic, and an area where they can speak and contribute to the group.

Price shown is per attendee. CSMs will receive access to training session details via email upon receipt of payment.

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