Kicking off the Relationship - January 31, 2019


Kicking off the Relationship - January 31, 2019


After completing this course a CSM should understand why onboarding is critical to customer success, how to manage an onboarding project while building the customer relationship, how to work with a separate onboarding team, and best practices for planning a smooth onboarding process.

Next Available Class:

January 31, 2019 at
9am Pacific / 12pm Eastern
4pm Pacific / 11am Australian Eastern

This is a live, online class and attendees will need Internet access, a headset with mic, and an area where they can speak and contribute to the group.

Price shown is per attendee. CSMs will receive access to training session details via email upon receipt of payment.

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