Are you getting ready to scale your Customer Success team? These 3 classes will help you build compensation plans that attract and motivate top talent, create a hiring process that ensures you bring on the right CSMs, and develop an onboarding program that gets your new team members up to speed quickly. Tools include planning worksheets and checklists, as well as a list of additional books and resources.
Developing Compensation Plans + Hiring Top Performers + Onboarding New CSMs
NEXT AVAILABLE SERIES:
October 10/11, 17/18 and 24/25, 2017 - 4pm Pacific / 9am Eastern Australian
November 7, 14 and December 5, 2017 - 12PM PACIFIC / 3PM EASTERN
These are instructor-led, online classes and attendees will need Internet access, a headset with mic, and an area where they can speak and contribute to the group.
Price shown is per attendee. Classes are 60 minutes long. Attendees will receive access to training session details via email upon receipt of payment.