Leadership Bundle - I Want It All!


Leadership Bundle - I Want It All!


Want the works? This bundle includes all 8 weeks of instructor-led, online training covering core customer success leadership topics. Each one-hour session includes a practical tool, exercises to extend learning beyond class, and a list of additional leadership resources for each topic. Certificate available upon completion.

** The program can be joined at any time. The series runs on repeat throughout the year. ** Our fall series will begin on August 27, 2019. Our winter series will begin on January 14, 2020.

All classes are at:
9am Pacific / 12pm Eastern

Team Metrics & Goals

Building a Playbook

Planning a Team Structure

Developing Compensation Plans

Hiring Top Performers

Onboarding New CSMs

Goal-Based Management

Reporting on Results

These are live, instructor-led, online classes and attendees will need internet access, a headset with mic, and an area where they can speak and contribute to the group.

Price shown is per attendee. Classes are 60 minutes long. Attendees will receive access to training session details via email upon receipt of payment.

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