Onboarding New CSMs

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Onboarding New CSMs

125.00

After completing this course a Customer Success Leader should understand the major areas that a new CSM should receive training in, how to employ a variety of training methods to drive learning, how to get other teams involved in the onboarding process, and how to create an agile training plan.

NEXT AVAILABLE CLASSes:

September 26, 2017 - 12PM PACIFIC / 3PM EASTERN

October 24/25, 2017 - 4pm Pacific / 9am Eastern Australian

This is an instructor-led, online class and attendees will need Internet access, a headset with mic, and an area where they can speak and contribute to the group.

Price shown is per attendee. Classes are 60 minutes long. Attendees will receive access to training session details via email upon receipt of payment.

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