Planning a Team Structure

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Planning a Team Structure

125.00

After completing this course a Customer Success Leader should understand how to determine the correct ratio of customers to CSMs, how to decide on a high-touch or low-touch model, which operations roles to hire and when, and how to plan a headcount budget based on existing customers and sales expectations.

NEXT AVAILABLE CLASSes:

OCTOBER 3/4, 2017 - 4pm Pacific / 9am Eastern Australian

October 31, 2017 - 12PM PACIFIC / 3PM EASTERN

This is an instructor-led, online class and attendees will need Internet access, a headset with mic, and an area where they can speak and contribute to the group.

Price shown is per attendee. Classes are 60 minutes long. Attendees will receive access to training session details via email upon receipt of payment.

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