The Success League teaches customer success teams the skills they need to be top performers. Our training programs emphasize long-term learning, practical application, and tools that CSMs can add to their practice right away.
The Success League's CSM Training Program will teach you everything you need to know to be a CSM. Each lesson helps to build the skills you use every day in Customer Success. When you're done with the course, you will have all of the core experience and expertise to excel every day as a CSM.
John Bowman, Director of Customer Success, JetPack Workflow
CSM Training Program
Are you a new CSM? Did you come to Customer Success from a different discipline like support, professional services, or sales? Do you want to make that move? You need solid skills to deliver positive and measurable client outcomes as a Customer Success professional. The Success League offers a series of 8 weekly, online, instructor-led courses, each with a practical tool that CSMs can implement and add to their professional toolkit. Sign up for a single course or join the full program at any time - click below for details.
If you are just building your Client Success program, these classes are a must. The Success League covers everything you need to know to set up your department for success. If you’ve been in the business for a while, these classes remind you of tips you’ve probably forgotten, validate some ideas you’ve already implemented and give you ideas for ways to grow your program and better meet your clients needs.
Tracy Livers, Client Success Manager, MobileSmith
Workshops & Events
Want to build your team's customer success skills while also developing teamwork and trust? The Success League offers workshops on a variety of topics like customer goals, consultative selling, time management, and difficult conversations. Half, full and multi-day workshops are available. Complete the form below and we'll work with you to build an agenda that drives change, growth and teamwork.