Allison Temple Tiscornia (Alli)

Principal Consultant

Alli Tiscornia is a seasoned Silicon Valley professional with over 20 years of experience in customer-facing roles. She has held leadership positions managing professional services, implementation/onboarding, customer success, and support organizations.

Alli’s executive experience includes her time as Chief Customer Officer at ChurnZero, where she scaled the customer experience organization and formalized the ChurnZero implementation methodology. Before ChurnZero, Alli served as Chief Customer Officer at Sendoso, where she built the customer experience organization before moving to Chief Sending Operations Officer to focus on aligning fulfillment and logistics operations with product and customer workflows. Before her time at Sendoso, Alli served as Vice President of Customer Services at Zenefits, overseeing the development and successful execution of professional services and support of the Zenefits platform.

She is passionate about scaling teams, business transformation, leadership development, coaching, mentoring, and, most importantly, helping customers succeed. She previously held related leadership roles with Medallia, Visa, and Endeca (acquired by Oracle) and began her career with CA Technologies.

Alli holds a B.A. in sociology and public policy from the University of Arizona and has certifications in scrum management, project management, and information technology infrastructure. Alli is a visiting lecturer for Pavillion’s CCO school specializing in Customer Onboarding. Alli lives in Scottsdale, Arizona, with her husband, sons, and a very feisty Goldendoodle.