Build the skills that earn bigger customers, executive visibility, and your next promotion.

CSM Edge is a 90-day coaching experience designed to help you become the CSM leaders trust with their most strategic customers.

Working directly with Customer Success executive Whitney Littlewood, you'll practice the conversations that shape careers and receive personalized coaching from someone who has spent 20 years building Customer Success teams, hiring and promoting top talent, and leading commercial organizations.

Over 90 days, you'll build the skills to:

• Build credibility with senior stakeholders

• Influence customer decisions and gain buy-in

• Lead commercial conversations with confidence

• Develop executive presence

Every engagement begins with a Career Readiness Assessment and a 1:1 consultation to identify the skills that will accelerate your growth. Your coaching includes five personalized Challenge scenarios, completed via asynchronous video, and a final development roadmap.

AI can analyze conversations. An experienced coach can recognize your potential and help you grow.

Investment: $1,500 USD for 90 days

Start with the free Career Readiness Asessment You'll receive a personalized strengths snapshot, followed by a complimentary 30-minute chemistry call to see if CSM Edge is the right fit.