Customer Success Blog

Over the past seven years, our team of active customer success professionals have worked to create a library of inspiring and helpful resources for leaders and CSMs. Our topics include management, designing programs, developing skills as customer success professionals, and engaging with executives.

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Jill Gronsky 9/10/25 Jill Gronsky 9/10/25

Customer Success Talent Playbook Authors to Speak at ZERO-IN

Don’t miss this Day 2 Keynote session with all six authors of the soon-to-be released book! Grab your ZERO-IN ticket here.

Jill Gronsky 9/3/25 Jill Gronsky 9/3/25

Kristen Hayer’s Workshop on Driving Revenue at ZERO-IN

Hit the ground running on Day 1 of ZERO-IN with Kristen’s workshop at 10:35am on Revenue Drivers. Need a coupon for conference tickets? Click through to get 20% off.

Jill Gronsky 8/27/25 Jill Gronsky 8/27/25

The Success League Official Partner at ZERO-IN 2025!

Don’t miss out on this wonderful opportunity to connect with and learn from our robust Customer Success community. Early bird tickets now available. Reserve yours today!

Jill Gronsky 9/9/24 Jill Gronsky 9/9/24

Meet The Success League at SaaStr 2024!

Ping Russell Bourne directly to meet up, or find him at the event on Wed Sept 11 or Thurs Sept 12.

Jill Gronsky 4/24/24 Jill Gronsky 4/24/24

Global Communication Webinar Recording Now Available

Check out the recording here to improve your cross-cultural communication.