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Customer Success Leadership Program Leading as a Director
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Leading as a Director

$1,295.00

Directors must lead leaders and expand their leadership skills in a horizontal, cross-functional way; they have major involvement in creating goals and resources, and must act strategically.

This program is ideal for managers who are seeking to move into a director role in the future, or first-time directors who don't have prior experience with things like leading other leaders, understanding financial reports, or participating in strategic planning and budgeting. 

This course consists of 7 individual classes as follows:

Planning Strategically
Building Your Team
Leading Customer Success Operations
Collaborating Cross-Functionally
Developing and Leading Managers
Understanding Financial Reporting
Reporting Up and Out

These 60-minute, live, online, instructor-led classes will be held once weekly, for 7 concurrent weeks.

Upcoming session:

September 9-October 21, 2025 on
Thursdays at 8am Pacific / 11am Eastern

Quantity:
Add To Cart

Directors must lead leaders and expand their leadership skills in a horizontal, cross-functional way; they have major involvement in creating goals and resources, and must act strategically.

This program is ideal for managers who are seeking to move into a director role in the future, or first-time directors who don't have prior experience with things like leading other leaders, understanding financial reports, or participating in strategic planning and budgeting. 

This course consists of 7 individual classes as follows:

Planning Strategically
Building Your Team
Leading Customer Success Operations
Collaborating Cross-Functionally
Developing and Leading Managers
Understanding Financial Reporting
Reporting Up and Out

These 60-minute, live, online, instructor-led classes will be held once weekly, for 7 concurrent weeks.

Upcoming session:

September 9-October 21, 2025 on
Thursdays at 8am Pacific / 11am Eastern

Directors must lead leaders and expand their leadership skills in a horizontal, cross-functional way; they have major involvement in creating goals and resources, and must act strategically.

This program is ideal for managers who are seeking to move into a director role in the future, or first-time directors who don't have prior experience with things like leading other leaders, understanding financial reports, or participating in strategic planning and budgeting. 

This course consists of 7 individual classes as follows:

Planning Strategically
Building Your Team
Leading Customer Success Operations
Collaborating Cross-Functionally
Developing and Leading Managers
Understanding Financial Reporting
Reporting Up and Out

These 60-minute, live, online, instructor-led classes will be held once weekly, for 7 concurrent weeks.

Upcoming session:

September 9-October 21, 2025 on
Thursdays at 8am Pacific / 11am Eastern

2023 Customer Success Software Buyers Guide

The Success League is a global consulting and training firm focused on developing customer success programs that drive revenue. Since 2015, we have helped hundreds of companies improve their customer experience, and thousands of CS professional build their careers.

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