How to Build a High-Impact CS Program

Join our Structuring Your CS Program training series!

Whether you're scaling a CS team, refining your strategy, or seeking to align your org around customer value, this CS Leadership training will equip you with the tools, frameworks, and confidence to lead effectively.

  • This series is developed for either aspiring CS Leaders who want to step confidently into new roles or current leaders who are looking to strengthen strategic impact.

  • You’ll gain access to deep insights and actionable strategies you can apply immediately—whether you're refining an existing CS program or building one from scratch.

  • All sessions are delivered live and online, once per week, making it easy to integrate into your busy schedule. You’ll also benefit from interactive discussions, real-world case studies, and direct access to expert instructors with years of experience leading Customer Success programs.

Don’t miss out! Classes for this series begin on June 4, 2025 at 8am Pacific / 11am Eastern / 4pm GMT. Reserve your spot today.

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The Role of Customer Success in Shaping Company Culture

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The Power of Silence in Customer Conversations