Customer Success Blog
Over the past seven years, our team of active customer success professionals have worked to create a library of inspiring and helpful resources for leaders and CSMs. Our topics include management, designing programs, developing skills as customer success professionals, and engaging with executives.
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Leading as a Director Series Starting Soon!
Classes begin September 9, 2025. Reserve your spot today!
Fall CS Leadership Classes Now Enrolling!
Discover which program is best for you and reserve your spot today. We would love to see you in class!
Last Chance to Save 20% on Fall Training!
Don’t wait! Use code ‘FALL20’ at checkout to receive 20% off any of our upcoming training series. Offer expires August 24, 2025.
Fall Training Sale Extended - Don’t Miss out!
Snag a big 20% off all training classes with code ‘FALL20’. Sale extended through August 24, 2025. Set yourself up for learning success by reserving your space today!
Project Management for CS Professionals Course - On Sale!
As a part of our fall promotion, claim 20% off through August, 24, 2025 by using code FALL20!
Fall Sale Starts Now!
Grab a 25% discount on all training purchases with code “FALL25” now through August 10, 2025. Reserve your spot today!
Project Management for CS Series - Spaces Available
Learn how to how to apply project management techniques to CS scenarios in our newest 5-class training series. Classes begin September 4, 2025.
Grab a Seat in Our Fall Training Classes Today!
Schedule time this September for your own Professional Development with our upcoming training series, for CSMs or CS Leaders.
CSM Selling Training Program Now Available On-Demand!
Now you can learn the skills you need to tackle renewals and drive growth revenue at your own pace and on your own schedule. Learn more here.
Upcoming CSM Value Training Series: Now Enrolling
We can help you shift from reactive to strategic in our CSM Value training program. Classes begin July 10, 2025. Enroll now!
How to Build a High-Impact CS Program
Learn to master the core components of building and scaling a modern Customer Success organization in our Structuring Your CS Program training series.
Become a Certified CSM on Your Own Schedule
Click through to check out a preview of what our digital classes look like and get started on your career development today!
Elevate Your Customer Success Leadership Skills!
Our popular CS Leadership training series: Structuring Your CS Program runs weekly October 22- December 10, 2024. Reserve your spot today!
Unlock Customer Value with Our CSM Value Series
Classes are starting soon for this popular 5-class series. Register today! First session is on October 10, 2024.
Bolster Your Confidence with Our CSM Communication Series
Grab your spot now for the upcoming round of classes, meeting Tuesdays at 6am Pacific from October 8th-November 5th.
Elevate Your Skills with Our CSM Essentials Series
This 5-class series meets weekly and runs next on Thursdays at 9am Pacific from October 10th - November 7th. Sign up now to reserve your spot!
Master the Art of Selling in Customer Success
Our online CSM Selling program readies CSMs to excel in sales, renewals, and account expansion. Sign up today!
CS Director Training Program Now Available
Our Leading as a Director series teaches leaders the skills needed to move from a manager to a director role. Classes start the first week of September. Register today!
CS Leadership Certification Series Begin Next Week
Classes start June 5th & June 6th. Register today!
Need CS Training? We Have You Covered!
Learn about our accredited certified training programs for both CSMs and CS Leaders!