Customer Success Blog
Over the past seven years, our team of active customer success professionals have worked to create a library of inspiring and helpful resources for leaders and CSMs. Our topics include management, designing programs, developing skills as customer success professionals, and engaging with executives.
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Project Management for CS Professionals Series Starts Soon!
This training series will arm you with the ability to define clear project scope, lead cross-functional teams, mitigate risks, and deliver measurable results that strengthen customer relationships and drive retention. Save your spot today!
Learn Essential Skills for Strategic Leadership
Equip yourself with the frameworks and skills that separate effective directors from the rest with our upcoming Leading as a Director training series.
Last Chance to Save 20% on ALL TRAINING!
You have through this week only to save 20% OFF ANY TRAINING purchase! Use code ‘WINTER2025’ at checkout.
Winter Training Sale - EXTENDED!
Grab 20% off ANY training class or program with code WINTER2025 at checkout. Offer valid through Jan 17, 2026.
Don’t Miss Our 20% Off Training Sale!
Ready to invest in yourself or your team? Use code ‘WINTER2025’ at checkout to save 20% off any training offering now through December 31, 2025.
Want To Focus on Customer ROI?
Elevate your Customer Success skillset with our on-demand CSM Value training series. This digital 5-class series will help you to become a true value champion for your customers.
Build Your Team’s Skills to Drive Revenue & Sell
Our digital CSM Selling series is exactly what your team needs. Learn more here.
Building a CS Program? We Can Help!
Building a high performing CS team is within reach! Let us help with our upcoming leadership training series.
Register Now for Our Upcoming Structuring Your CS Program Series
Reserve your spot today and get ready to build a high performing CS team!
Leading as a Director Series Starting Soon!
Classes begin September 9, 2025. Reserve your spot today!
Fall CS Leadership Classes Now Enrolling!
Discover which program is best for you and reserve your spot today. We would love to see you in class!
Last Chance to Save 20% on Fall Training!
Don’t wait! Use code ‘FALL20’ at checkout to receive 20% off any of our upcoming training series. Offer expires August 24, 2025.
Fall Training Sale Extended - Don’t Miss out!
Snag a big 20% off all training classes with code ‘FALL20’. Sale extended through August 24, 2025. Set yourself up for learning success by reserving your space today!
Project Management for CS Professionals Course - On Sale!
As a part of our fall promotion, claim 20% off through August, 24, 2025 by using code FALL20!
Fall Sale Starts Now!
Grab a 25% discount on all training purchases with code “FALL25” now through August 10, 2025. Reserve your spot today!
Project Management for CS Series - Spaces Available
Learn how to how to apply project management techniques to CS scenarios in our newest 5-class training series. Classes begin September 4, 2025.
Grab a Seat in Our Fall Training Classes Today!
Schedule time this September for your own Professional Development with our upcoming training series, for CSMs or CS Leaders.
CSM Selling Training Program Now Available On-Demand!
Now you can learn the skills you need to tackle renewals and drive growth revenue at your own pace and on your own schedule. Learn more here.
Upcoming CSM Value Training Series: Now Enrolling
We can help you shift from reactive to strategic in our CSM Value training program. Classes begin July 10, 2025. Enroll now!
How to Build a High-Impact CS Program
Learn to master the core components of building and scaling a modern Customer Success organization in our Structuring Your CS Program training series.