Customer Success Blog
Over the past seven years, our team of active customer success professionals have worked to create a library of inspiring and helpful resources for leaders and CSMs. Our topics include management, designing programs, developing skills as customer success professionals, and engaging with executives.
Did you know we have a podcasts channel, too? Listen to The Success League Radio here.
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Last Chance to Save 25% off Training!
Only a few days left to save on Customer Success training! Use code ‘25OFFTRAINING’ at checkout. Sale ends Aug 31, 2026. Register today!
Training SALE Extended!
We’ve got great news - our Fall Sale has been extended! Purchase any training before August 31, 2026 and receive 25% off.
25% off ALL TRAINING - Fall Sale on Now
Grab your discount on ANY training offering in our Fall Sale. Use code ‘25OFFTRAINING’ at checkout. Don’t wait!
It’s Back - Our Fall Training Sale is Here!
Now through August 16, 2026, save 25% off ALL TRAINING programs on our website!
Need Flexible CSM Training? We’ve Got You Covered!
Take your career to the next level, on you own time with our online CSM training program. Become fully certified or take focused, individual on-demand classes. Learn more here.
New Training: Project Management for CS Professionals
Project management is already part of your job. Now get trained for it. Series begins June 16, 2026. Register today!
Is Your CS Program Built to Scale?
Our Structuring Your CS Program training series begins next week! Find out if it is right for you.
Upcoming PM for CS Training Series
There are still seats available for our Project Management for CS Professionals training series that starts on June 16, 2026. Register today!
Real Project Management Skills, Built for CS
Learn the principles and applications of Project Management within the field of CS in our upcoming training series, beginning June 16, 2026. Register today!
Level Up Your Communication Skills
Our CSM Communication training series starts next month. Set yourself up for learning concrete communication skills that will boost your confidence and professional development. Register today!
Last Chance to Sign Up for Our Next CS Leadership Training!
Our popular Leading as a Manager 7-class training series begins April 21, 2026. Register today!
Ready to Move Into Team Leadership?
The skills that made you great with customers won't automatically make you great with people. We can help prepare you for the jump into management with our Leading as a Manager training series. Reserve your spot today!
You’ve Mastered the Customer, Now Lead the Team!
Our CS Leadership training series: Leading as a Manager begins April 21, 2026. Register today!
Earn the Credentials Your CS Career Deserves
Our popular CSM Full Certification program will arm you with skills, tools, and a certification. Register today! Classes begin April 23, 2026.
New CSM Certification Cohort Starting Soon!
Registration is now open! Reserve your seat today. Classes begin April 23, 2026.
Level Up Your CS Career with Us!
If you've been waiting for the right moment to invest in your CS career, this is it! Upcoming CSM Certification training series will be led by our CEO, Kristen Hayer.
Lead with Confidence. Manage with Purpose.
If you’re a new or aspiring CS leader, you’ll not want to miss our upcoming Leading as a Manager training series. Classes start April 21, 2026. Reserve your seat today!
Learn How to Structure Your CS Program
Our live, online, and exert-led Structuring Your CS Program CS Leadership training series begins on Feb 24, 2026. Save your spot in class now!
Master the Frameworks That Drive Best-in-Class CS Programs
A new cohort for our Structuring Your CS Program CS Leadership training series is beginning soon. Reserve your seat today!
Your Customers Deserve Excellence
Master the skills to deliver exceptional customer experiences, drive real business outcomes, and build lasting partnerships with our Full CSM Certification Program.