Learn How to Structure Your CS Program
Our Structuring Your CS Program training series, one half of our Full CS Leadership Certification program, starts up again next week!
This isn't just another collection of industry tips. We share the same frameworks and strategies that our consultants utilize when organizations bring us in to architect their CS programs. Now you get direct access!
Here's what this interactive, expert-led program delivers (1 hour weekly):
Customer Segmentation: Laying solid groundwork
Journey Mapping: Create customer experiences that produce real results
Onboarding & Enablement: Launch programs with lasting impact
Digital Journeys: Expand your reach while maintaining excellence
Team Structure: Design your org for sustainable success
Developing Comp Plans: Create incentive systems that work
Selecting Tools: Build a tech stack that fit your needs
These classes go beyond theory—you're getting the proven playbooks we've refined across hundreds of client engagements since 2015 to create scalable CS programs that move the revenue needle. Let us help you achieve the same!
Upcoming cohort begins February 24, 2026