New Cohort Starting April 23!
The upcoming series of our popular CSM Certification Program kicks off April 23, and will be led by our Founder & CEO, Kristen Hayer.
This 15-class live certification series covers everything it takes to become an exceptional CS professional — from managing customer health and executive communication to demonstrating ROI and turning customers into advocates. Every session includes peer discussion, real-world application, and direct Q&A with Kristen.
You’ll walk away with skills across 3 core CSM tracks: CSM Essentials, CSM Communication, and CSM Value. Upon completion, you’ll receive a LinkedIn badge and e-certificate.
Program is accredited by The Customer Success Association
Classes are live, online, and meet Thursdays at 8am PT / 11am ET / 4pm GMT.
Secure your spot today!
Corporate training available for 10+. Contact us for more info.