Earn the Credentials Your CS Career Deserves

Whether you're new to Customer Success or looking to sharpen your skills, our CSM Full Certification Program gives you the frameworks, tools, and confidence to excel, and the credentials to prove it.

The next cohort kicks off April 23rd, led live by our Founder & CEO, Kristen Hayer.

Over 15 weekly 60-minute sessions, you'll go deep on the skills that matter most in CS today — from managing customer health and driving adoption to executive communication, ROI storytelling, and turning customers into champions. Every class is built for real-world application, with peer discussion and direct Q&A with Kristen built in.

The program covers all 3 of our core CSM tracks:
CSM Essentials · CSM Communication · CSM Value

By completing our program, accredited by The Customer Success Association, you’ll earn a LinkedIn badge + e-certificate.

Live, online · Thursdays · 8am PT / 11am ET / 4pm GMT

Don’t wait — register today!

Investing in your team? Corporate training is available for groups of 10+.