You’ve Mastered the Customer, Now Lead the Team!

Leadership training built for practitioners who are ready for what's next.

You've spent time inside the work. Owning customer outcomes, driving revenue, navigating go-to-market. Now you're stepping into management, and the rules look different.

Our Leading as a Manager training series meets you exactly where you are: applying the GTM lens you already trust to the new challenge of leading people.

This course is great for:

• Those who have been a top performing individual contributor and are ready to explore management through a GTM lens for the first time

• You’re managing for the first time with a background outside of CS or revenue and want a framework that clicks

• You’ve never formally people-managed before and you want to lead your team with the same confidence you brought to customers as a CSM

Classes are led live and online by our CEO, Kristen Hayer.

Series begins on April 21, 2026 at 8am Pacific / 11am Eastern / 4pm GMT.