New CSM Certification Cohort Starting Soon!

Add tools to your CS toolkit with training!

Now is the perfect time for professional development for yourself or your CS team. Our popular CSM Certification Program kicks off again on April 23rd and this round of training will be taught by our Founder & CEO, Kristen Hayer!

This 15-class live, online certification series covers what it takes to become an rockstar CS professional. Each class includes peer discussion, real-world application, tools that you can use right away, and direct Q&A with Kristen.

You’ll learn skills across our 3 core CSM training series:

CSM Essentials
CSM Communication
CSM Value

Live, online classes meet Thursdays at 8am PT / 11am ET / 4pm GMT.

Need training for your team? Corporate training is available for teams of 10+.

Program is accredited by The Customer Success Association