Upcoming CSM Value Training Series: Now Enrolling

Are you looking to shift from reactive to strategic? Our CSM Value training program can help with that!

These days, simply delivering on your product or service isn’t enough. CSMs are constantly aiming to demonstrate value, drive outcomes, and turn satisfied users into loyal advocates. But how do you move from reactive support to being a strategic partner your customers trust?

That’s the gap our CSM Value: Focusing on Customer ROI training program is designed to fill.

This live, online, expert-led course helps CS professionals solve some of the most pressing challenges in their role:

Not sure how to become a true Trusted Advisor? Learn how to build credibility fast by understanding your customer’s business and aligning to what matters most to them.

Struggling to align with customer goals? Discover how to set mutual success plans that drive accountability and clear, measurable outcomes.

Having trouble proving your ongoing value? Use tools like Success Plans to consistently showcase impact and secure executive buy-in.

Feeling siloed? Learn to break down internal walls and turn Customer Success into a company-wide mission.

Each of the five weekly, 60-minute live sessions provides practical applications of best practices, and includes tools that CSMs can adopt right away.

Next series begins on July 10th and runs Thursdays at
8am Pacific / 11 am Eastern / 4pm GMT.

Reserve Your Spot Today!